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Shipping & Delivery

How much does shipping cost?

We offer free shipping worldwide on orders over USD$50.

Shipping is charged at the following rates:

Kuwait, Qatar, Saudi Arabia – USD$10
Belgium, Croatia, France, Luxembourg, Switzerland – USD$10
United States & Canada – USD$10
Australia – USD$10
United Arab Emirates – USD$7

Please note that any applicable local duties or taxes are the responsibility of the buyer.

How long does shipping take?

UAE orders

Orders within the UAE are dispatched within one business day and delivered within two business days.

International orders

We aim to have all orders dispatched within two business days and delivered within 15 business days internationally .

Exchanges & Returns

Can I return my order?

Savanah Cosmetics will only accept a return, exchange, or refund if the products are returned in their original packaging and condition within 30 days of purchase. No refund will be accepted for products that have been opened or are returned damaged. 

All shipping costs for returns are the responsibility of the customer and are non-refundable.

To request a product return, please contact us at [email protected]

Billing & Payment

What payment options are available?

We accept payment via Credit Card and PayPal.

We are also able to accept Cash on Delivery for orders within the UAE.

General

Where are Savanah Cosmetics products made?

All of our products are made in Lebanon.

What’s the difference between the sun tanning products?

All our tanning oils have been developed to use in the sun and achieve a deep tan. Here are the main differences between each product to help you choose what might be best suited to you.

  • Dusky Black Tanning Oil provides the deepest suntan with a hint of cacao providing an instant tint.
  • Gold Tanning Oil is for VIPs only! It’s a blend of organic oils mixed with real 24ct gold flakes.
  • Intensive Carrot Tanning Oil is full of vitamin A, helping strengthen the skin and making it ready for sun exposure, perfect for all skin types.
  • Intensive Coconut Tanning Oil ensures the skin is moisturised and hydrated while tanning, perfect for dry skin types.
  • Intensive Monoï Tanning Oil is infused with real Tiaré flowers, this oil restores and retains moisture on the skin to protect against dryness, perfect for sensitive skin. 
  • Dusky Platinum Tanning Lotion is based on our best selling Dusky Black Tanning Oil but perfect for the solarium. 

What is the difference between the tanning lotion and tanning oils?

Tanning oils provided the deepest tan possible and are able to stay on the skin for a longer period of time as they are water resistant. They give the skin a shiny appearance which helps attract the UV rays leading to a darker tan.

Tanning lotions soak completely into the skin and do not leave a sheen. Our lotions are a complete tanning product with a tanning booster already mixed in. 

Choosing between a tanning oil and a lotion is up to personal preference. All Savanah products will help you achieve a beautiful tan.

What is the Pre-Tanning Lotion for?

All Savanah tanning oils come complete with a melanin tanning booster for pre-tanning. When applied, they help with increasing the amount of melanin in the skin before your tanning session, leading to the perfect dark tan.

For best use, apply the Pre-Tanning Lotion two hours before your tanning session, and then you are good to go!

Can I purchase Savanah Cosmetics products in-store?

Yes! We have launched our first ever UAE store, make sure to come by and say hi!

  • 14 Airport Road, Garhoud, Dubai

We also have a selection of products available in the UAE at the following stores:

  • A to Z Spa – Habtoor Grand Resort
  • Cutting Edge Salon – Dubai Marina, Ibn Mattuta, JLT
  • Gift and Boutique Shop – Oak Hotel Ibn Battuta, Waldorf Astoria The Palm
  • Hush Salon – The Address Dubai Mall
  • Kacy Beauty Salon – Sheraton Hotel
  • La Vida Beauty Salon – Grand Hyatt
  • New M Salon – Al Barsha 1
  • Nordic Beauty Salon – Al Wasl Road
  • Queens House Salon – Wafi Mall
  • Rixmart – Rixos Premium Hotel
  • Roger Doumit Beauty Salon – Byblos Hotel
  • Royal Cut Salon – Le Royal Meridien
  • Solo Tre Spa – Radisson Blu Hotel